The AI builds, brands, and runs your RCS messaging.
Describe what you want in plain English. SimplyRCS builds the bot, gives it a brain, and helps run the conversation inside the flow you built: verified, branded, and in your words.
TL;DR: SimplyRCS AI builds your RCS bot from a plain-English description, then helps run it inside the flow you built. On RCS and SMS it never writes a reply, it picks one of yours. STOP and HELP are handled before it, and a person takes over on request.
Tell it. Watch it build.
The Assistant lives inside the bot builder. Say “build me a product-launch bot with a carousel of our bestsellers and an email capture”, and the steps appear on the canvas, connected and ready: rich cards, carousels, tap menus, questions that save answers, human handoffs. Every change is reviewable and undoable. You stay the editor; the AI does the typing.
Your bot becomes its own expert.
One click, and the AI reads everything your bot offers, products, policies, prices, FAQs, and drafts its knowledge base for it. You keep, edit, or reject every item, and test the chat agent in a sandbox before anything goes live. No blank box, no prompt engineering: the scoping work everyone else leaves to you is the part we automated.
Curate, don’t compose
The AI proposes; you decide. Keep, edit, or reject each item. Anything it could not match to your content is flagged for your input, so fix it or reject it before you publish.
Test before it talks
Chat with your agent in a sandbox first and ask it the hard questions, so you see how it answers before a customer does.
AI answers. Customers act.
In a text conversation, customers can type instead of tapping. The AI works out which of your replies fits and your flow sends your own words; when a customer asks for a person, the conversation goes to your team inbox with the thread. On your landing pages, an optional chat agent answers questions from the facts you curated. Branded, verified RCS on the customer’s default messaging app.
Your words, not the model’s
On RCS and SMS the AI never writes a reply; it only chooses among the ones you built. If nothing fits, or anything fails, your flow carries on as if the AI were off.
Real actions, not just chat
The AI moves customers along the flows you built, carousels, questions, and captures, so conversations end in outcomes, not dead ends.
Human when it matters
Customers who ask for a person reach your team inbox and the bot stops replying. Take over any conversation live and hand it back when you’re done.
What our AI does, and what it can’t.
Everyone promises “safe AI.” Here is exactly how ours is bounded: in text conversations the bot you built is the boundary, and the chat agent on your pages is limited to the facts you curate.
How the AI is kept on-script, in three steps
- Approved content. It works from the replies you wrote and the knowledge you kept, edited or rejected line by line.
- Bounded answers. In texts it only picks one of your replies or moves along paths you built; a chat answer quoting a price that is not in your facts is replaced with an offer to reach a person.
- Human handoff. A customer who asks for a person goes to your team inbox with the thread, and STOP and HELP are handled before the model sees anything.
Your words in every text
On RCS and SMS the AI never writes a reply. When a customer types instead of tapping, it picks which of your authored replies fits, or does nothing, and your flow sends your own words.
AI in every corner of the platform.
Building bots is just the start. The same AI runs through onboarding, creative, and analytics, metered as credits and priced near cost, Starter is $20/mo (~400 AI conversations), Pro is $90/mo (~1,500), because the AI is here to drive your messaging, not to be the bill. See AI pricing ›
Card art
Generate on-brand RCS imagery right inside the builder.
AI and RCS questions.
Can AI build an RCS chatbot for me?
Yes. Describe what you want in plain English inside the SimplyRCS bot builder, for example a product-launch bot with a carousel of bestsellers and an email capture, and the Assistant assembles the steps on the canvas: rich cards, carousels, tap menus, questions that save answers, and human handoffs. Every change is reviewable and undoable, so you stay the editor while the AI does the typing.
How does the AI learn about my business?
It reads the bot you already built. One click and the AI drafts a knowledge base from what your bot offers, including products, policies, prices, and FAQs, and you then keep, edit, or reject each line. There is no blank prompt box and no prompt engineering, because the scoping work is done for you and you curate the result.
Can the AI go off-script or make things up?
In text conversations it cannot write anything: on RCS and SMS the AI only picks which of the replies you built fits what the customer typed, your flow sends your own words, and if it is unsure or anything fails, the flow runs as if the AI were off. The optional chat agent on landing pages does write its replies. It is instructed to answer only from the facts you curated, and a reply that quotes a number or price not in those facts is replaced with an offer to reach a person, but like any generative model it can still phrase things imperfectly, so keep its facts current and test it in the sandbox before publishing.
What is an AI agent for RCS messaging?
An AI agent for RCS messaging is an assistant that answers customers inside a branded RCS thread and can act, not just chat. On SimplyRCS the agent reads what a customer types and moves the conversation along the flows you built, such as carousels, questions, and captures, sending your own replies, and it hands the conversation to your team inbox when the customer asks for a person.
Which RCS platforms include an AI agent that answers only from my own content?
On SimplyRCS, text conversations contain no AI-written words at all: the AI only chooses among replies you authored and cannot create new actions, and STOP and HELP are handled before it. The optional landing-page chat agent writes its own wording, is instructed to answer only from facts you curated, and blocks numbers and prices that are not in them. Most CPaaS providers sell the RCS channel and leave the agent to you; Sinch, Infobip, and Klaviyo also offer AI agents that can run on RCS, so ask each one whether the agent can be limited to your approved content and what it does when it cannot answer.
Do I need prompt engineering or a data science team?
No. There is no prompt to write and no model to train. You describe the experience in plain English, approve the knowledge the AI proposes from your bot, and test the agent in a sandbox before it goes live.
Can I test the AI before customers see it?
Yes. Chat with your landing-page agent in a sandbox and ask it the hard questions before anything is published. In text conversations the AI can only choose among the replies in your flow, so reviewing the flow shows you everything it can send.
Does the AI handle opt-outs and compliance?
Compliance sits above the AI rather than inside it. In text conversations, STOP, HELP, and START keywords are handled before the bot or the AI sees the message, so honouring an opt-out is never a model judgment call.
Can a human take over the conversation?
Yes. Any conversation can be taken over live from the shared team inbox, with the full thread and context attached, and handed back to the agent when you are done. A customer who asks for a person is handed to your inbox automatically, and the bot stops replying while your team has the conversation.
How much does the AI cost?
AI is metered as credits and priced near cost. Starter is $20 per month for roughly 400 AI conversations and Pro is $90 per month for roughly 1,500, because the AI is there to drive your messaging rather than to be the bill.
Where else does the AI show up in the platform?
Beyond building bots, the same AI generates on-brand RCS card art in the builder, drafts your brand profile and first experiences during onboarding, answers analytics questions in plain English through a campaign copilot, and powers a support agent for your own account and usage.
Have AI build your first bot today.
Book a demo and watch the assistant build a verified RCS experience for your brand, live, while you describe it.